We know privacy policies usually read like a legal maze. This one is written plainly so you know exactly what data TekaBuzz collects, why we collect it, how long we keep it, and what your rights are as a Pakistani player on this platform.
All data transmitted to and from TekaBuzz is secured with industry-standard SSL encryption.
TekaBuzz never sells your personal data to advertisers or third-party marketers — full stop.
You can request access to, correction of, or deletion of your personal data held by TekaBuzz at any time.
TekaBuzz operates under a valid gaming licence and processes data in accordance with applicable regulations.
Request a copy of all personal data TekaBuzz holds about you.
Ask us to fix inaccurate or incomplete information on your account.
Request deletion of your data, subject to legal retention obligations.
Object to processing for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format.
This Privacy Policy applies to all personal data collected, processed, and stored by TekaBuzz — operated at tekabuzz.bet. It covers every interaction you have with the TekaBuzz platform: registering an account, making a deposit, placing a bet, using live casino, contacting support, or simply browsing the site.
If you're a player based in Pakistan and you've ever wondered what happens to your CNIC details after you verify your account, or whether your JazzCash transaction history is stored somewhere — this document answers all of that. We've tried to write it as plainly as possible without cutting corners on the information you actually need.
By registering on TekaBuzz and using the platform, you acknowledge that you have read and understood this Privacy Policy. If anything here raises questions, our support team is available 24/7 in Urdu and English and can explain any section in more detail.
This policy should be read alongside the Terms and Conditions. Together, these two documents govern your relationship with TekaBuzz as a player.
TekaBuzz collects personal data through several channels — the information you provide directly, data generated by your use of the platform, and information received from payment processors and identity verification services. Here is a complete breakdown:
TekaBuzz does not store full card numbers, full bank account numbers, or mobile wallet PINs. Payment credentials are handled exclusively by our certified payment processing partners and never pass through TekaBuzz systems in unencrypted form.
Every piece of data TekaBuzz collects serves a specific purpose. We do not collect data for the sake of it. The table below maps data types to their purposes clearly:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Registration data | Account creation, identity verification, communication | Duration of account + 5 years |
| KYC documents | Age verification, AML compliance, regulatory obligation | 5 years after account closure |
| Payment data | Processing deposits and withdrawals, fraud prevention | 7 years (financial regulation) |
| Betting history | Account management, dispute resolution, regulatory reporting | 5 years after last transaction |
| Device & IP data | Fraud prevention, security monitoring, duplicate account detection | 2 years |
| Support communications | Resolving queries, quality assurance, training | 3 years |
| Behavioural data | Responsible gaming monitoring, platform improvement | 2 years |
In addition to the operational purposes above, TekaBuzz may use your contact details to send you information about promotions, bonuses, and platform updates. You can opt out of marketing communications at any time through your account settings or by contacting support.
TekaBuzz processes your personal data under the following legal bases:
Where TekaBuzz processes data on the basis of legitimate interest, we have assessed that your privacy interests do not override ours in those cases. If you disagree with that assessment in relation to any specific processing activity, you have the right to object — see Section 10.
TekaBuzz uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is what each category does:
These are strictly necessary for TekaBuzz to function. They keep you logged in during a session, maintain your bet slip state, and enable secure transactions. You cannot opt out of essential cookies without stopping the platform from working entirely.
TekaBuzz uses analytics tools to understand how the platform is used in aggregate — which pages load slowly, which features get used most, where players drop off during registration. This data is anonymised and used only to improve the platform. You can opt out of analytics cookies through your browser settings or the cookie preference centre.
These cookies remember your preferences — language settings, display preferences, recently viewed sports — to give you a more personalised experience on TekaBuzz. They are not strictly essential but make the platform more convenient to use.
These support TekaBuzz's fraud prevention systems by helping identify unusual account access patterns. They contribute to protecting your account and your funds.
TekaBuzz does not use advertising cookies or behavioural tracking cookies that build a profile of you across other websites. The tracking on TekaBuzz is contained within the TekaBuzz platform.
TekaBuzz does not sell your personal data. We share it only in the specific, limited circumstances described below:
When you deposit or withdraw funds, your payment details are shared with the relevant payment processor — Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or the card network. These processors receive only the data necessary to complete the transaction and are bound by their own security and data protection obligations.
TekaBuzz works with third-party KYC and AML compliance services to verify your identity during the account verification process. Your identification documents and personal details are shared with these partners solely for the purpose of verification and fraud screening. These partners are contractually bound to handle your data securely and not to use it for any other purpose.
Live casino and virtual sports games on TekaBuzz are provided by licensed third-party game studios. When you play these games, your player account identifier and stake information are shared with the relevant provider to facilitate gameplay and settle results. These providers do not receive your full personal profile.
TekaBuzz may be required by law to share your data with gaming regulators, financial intelligence units, or law enforcement agencies. We will only comply with such requests where legally obligated to do so. Where permitted by law, we will notify you that such a disclosure has been made.
In the event that TekaBuzz is acquired, merged, or transfers its operations to another entity, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the privacy protections applied to your data by the successor entity.
Some of TekaBuzz's operational partners and infrastructure providers are based outside Pakistan. When your personal data is transferred to servers or processors in other countries, TekaBuzz ensures that appropriate safeguards are in place — including standard contractual clauses and data processing agreements — to ensure your data receives a level of protection consistent with applicable standards.
TekaBuzz's primary data infrastructure is hosted on servers with enterprise-grade physical and network security controls. Data stored on these servers is encrypted at rest and in transit. Access to raw player data is restricted to authorised TekaBuzz personnel with a legitimate operational need and is logged for audit purposes.
TekaBuzz keeps your personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, and resolve disputes. The specific retention periods for each data category are shown in the table in Section 3 above.
When your account is closed — whether by you or by TekaBuzz — most of your personal data is retained for a minimum of five years to comply with gaming licence conditions and anti-money laundering regulations. Financial transaction records are kept for seven years in line with standard financial record-keeping requirements applicable in our licensing jurisdiction.
After applicable retention periods expire, your personal data is securely deleted or anonymised. Anonymised data (from which you can no longer be identified) may be retained for statistical and research purposes indefinitely.
You may request early deletion of certain personal data by contacting TekaBuzz support. Deletion requests are processed within 30 days. Data that we are legally required to retain cannot be deleted before the applicable retention period expires, but we will confirm exactly what is being kept and why.
TekaBuzz takes the security of your personal data seriously. The following technical and organisational measures are in place to protect it:
While TekaBuzz employs robust security measures, no online platform can guarantee absolute security. You are also responsible for protecting your own account by using a strong, unique password and enabling two-factor authentication in your TekaBuzz account settings.
As a TekaBuzz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at support@tekabuzz.bet. We will respond within 30 days of receiving your request.
You can request a complete copy of the personal data TekaBuzz holds about you. This is sometimes called a Subject Access Request (SAR). We will provide this free of charge in a clear, readable format within 30 days.
If any personal data TekaBuzz holds about you is inaccurate or incomplete, you have the right to ask us to correct it. For most account details, you can update them directly in your account settings. For KYC documents, contact support.
You can ask TekaBuzz to delete your personal data. We will comply where we are not legally required to retain it. Note that legal retention obligations (KYC records, financial transaction records) mean that some data cannot be deleted until the applicable retention period has passed.
In certain circumstances, you can ask TekaBuzz to restrict how we process your data — for example, while a dispute about its accuracy is being resolved. Restricted data will not be used for any active purpose until the restriction is lifted.
You can request that TekaBuzz provide your personal data in a structured, machine-readable format (such as CSV or JSON) so that you can transfer it to another service if you choose.
You can object to TekaBuzz processing your data for direct marketing at any time — simply unsubscribe from marketing emails or contact support. You can also object to processing based on legitimate interest, though TekaBuzz may be able to demonstrate compelling reasons to continue in certain cases.
TekaBuzz will never charge you for exercising your data rights. If a request is manifestly unfounded or excessive, we may charge a reasonable administrative fee or decline to act, but we will explain why.
TekaBuzz does not knowingly collect personal data from individuals under 18 years of age. The platform is strictly for adults. Age verification is conducted during the KYC process for all players before their first withdrawal is processed.
If TekaBuzz discovers that a registered account belongs to a person under 18, the account will be immediately closed, all funds will be returned to the verified payment method (if no fraudulent activity is involved), and all personal data associated with the minor will be deleted promptly. Any winnings generated by the underage account will be forfeited.
If you believe a minor has registered on TekaBuzz, please contact our support team immediately at support@tekabuzz.bet. We take this extremely seriously and will act on any such report without delay.
When you use TekaBuzz's responsible gaming tools — deposit limits, loss limits, session reminders, cooling-off periods, or self-exclusion — that information is stored and processed as part of your account record. This data is used exclusively to enforce the restrictions you have set for yourself and is never used for marketing or profiling purposes.
TekaBuzz also uses behavioural and betting pattern data to proactively identify players who may be showing signs of problematic gambling. This analytical processing is conducted in your interest, not against it — it allows our responsible gaming team to reach out with support resources where appropriate.
If you have self-excluded from TekaBuzz, your details are retained on an exclusion register for the duration of the self-exclusion period. Requests to reverse a self-exclusion are subject to a mandatory review and cooling-off period before reinstatement is considered.
For full information on responsible gaming tools available on TekaBuzz, visit the Responsible Gaming page.
TekaBuzz's pages do not contain links to external websites. All navigation on the platform leads to pages within tekabuzz.bet. This means you are not exposed to third-party privacy practices while navigating TekaBuzz itself.
If you arrive at TekaBuzz through a referral link shared by another player, the referring player's account receives confirmation that the referral was successful — but they do not receive access to your personal information. The only data shared with a referring player is that a qualifying referral event occurred through their link.
TekaBuzz may update this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or platform features. When we make material changes, we will notify registered players via email and/or via an in-platform notification at your next login.
The most current version of this Privacy Policy is always available at tekabuzz.bet/privacy-policy. The "Last updated" date at the top of this page shows when the current version took effect. Your continued use of TekaBuzz after notification of changes constitutes acceptance of the updated policy. If you do not accept the updated policy, you have the right to close your account by contacting support.
For any privacy-related enquiry — including Subject Access Requests, deletion requests, objections to processing, or questions about this policy — please contact TekaBuzz through any of the following channels:
TekaBuzz aims to acknowledge all privacy requests within 48 hours and to resolve them within 30 days. Complex requests — such as large Subject Access Requests or disputed erasure cases — may take the full 30-day period. You will be kept informed of progress throughout.
You must be 18 or over to use TekaBuzz. All bets and casino games carry financial risk — play within your means. This Privacy Policy works alongside our Terms and Conditions and Responsible Gaming policy. If you have any concerns about your data or your gambling behaviour, contact our support team — we're here 24/7.